Privacy Policy
Last updated: 22 May 2026
Star365 ("we", "us") operates this website to provide information about our WhatsApp-based customer support services. This policy explains how we handle personal data in compliance with applicable Indian law and advertising platform requirements.
1. Information We Collect
- Website usage: Browser type, pages visited, and approximate location (via server logs) when you use this site.
- Local storage: Age verification and cookie consent preferences stored in your browser (not sent to our servers unless you contact us).
- WhatsApp communications: If you message us on WhatsApp, we receive the phone number, profile name, and content you send, as governed by WhatsApp's own privacy policy.
2. How We Use Information
- To respond to support requests and provide informational guidance.
- To verify that users meet age and geographic eligibility requirements.
- To improve our website and comply with legal obligations.
- We do not sell personal data to third parties for marketing purposes.
3. Advertising & Analytics
If you arrive via Google Ads or similar platforms, conversion and click data may be processed by those providers under their policies. We recommend configuring Google Ads and Analytics in compliance with consent requirements. We do not use this website to collect payment card data.
4. Data Retention
Support messages may be retained for a reasonable period to resolve disputes and improve service, then deleted or anonymized unless law requires longer retention.
5. Your Rights
You may request access, correction, or deletion of personal data we hold by contacting us via the Contact page. We will respond within a reasonable timeframe.
6. Security
We use reasonable technical measures to protect data. No method of transmission over the internet is 100% secure.
7. Minors
This website and our services are not directed at anyone under 18. We do not knowingly collect data from minors.
8. Changes
We may update this policy. The "Last updated" date at the top will change accordingly.
9. Contact
Questions about privacy: Contact Us.